curl --request PATCH \
  --url https://api.verbose.cx/v1/agents/{id} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data @- <<EOF
{
  "name": "Debt-relief qualifier",
  "system_prompt": "You are a friendly assistant qualifying debt-relief leads…",
  "channel": "sms",
  "status": "active",
  "goal": "Book a call with a specialist",
  "greeting": "Hi {first_name}! Quick question —",
  "model": "<string>",
  "max_turns": 20,
  "handoff_keywords": [
    "agent",
    "representative"
  ],
  "voice_id": "11labs-Jenny",
  "language": "en-US",
  "inbox": {
    "mode": "handoff",
    "intent_threshold": "hot",
    "suppress_keywords": [
      "stop",
      "wrong number"
    ]
  },
  "sms": {
    "tone": "friendly",
    "creativity": "medium",
    "guardrails": [
      "Never quote a price",
      "Don't give legal advice"
    ],
    "max_length": 320,
    "knowledge": "<string>",
    "handoff_on_low_confidence": true,
    "handoff_after_turns": 6,
    "handoff_on_negative": true,
    "handoff_message": "<string>",
    "reply_delay_min_sec": 2,
    "reply_delay_max_sec": 8,
    "max_replies_per_day": 10,
    "capture_fields": [
      "email",
      "zip"
    ],
    "link_domain_id": "<string>",
    "conversion_keywords": [
      "yes",
      "interested"
    ],
    "conversion_on_agent_goal": true,
    "followup_enabled": true,
    "followup_count": 2,
    "followup_delay_hours": 24,
    "quiet_start_hour": 21,
    "quiet_end_hour": 8,
    "quiet_tz": "America/New_York"
  },
  "voice": {
    "voice_id": "11labs-Jenny",
    "language": "en-US",
    "end_call": true,
    "speed": 1,
    "temperature": 1,
    "volume": 1,
    "responsiveness": 1,
    "interruption_sensitivity": 1,
    "enable_backchannel": false,
    "backchannel_frequency": 0.8,
    "reminder_trigger_ms": 10000,
    "end_call_after_silence_ms": 600000,
    "max_call_duration_ms": 3600000,
    "ambient_sound": "call-center",
    "boosted_keywords": [
      "Astrasend",
      "tadalafil"
    ],
    "model_temperature": 0.7,
    "voicemail_message": "<string>"
  }
}
EOF

import requests

url = "https://api.verbose.cx/v1/agents/{id}"

payload = {
    "name": "Debt-relief qualifier",
    "system_prompt": "You are a friendly assistant qualifying debt-relief leads…",
    "channel": "sms",
    "status": "active",
    "goal": "Book a call with a specialist",
    "greeting": "Hi {first_name}! Quick question —",
    "model": "<string>",
    "max_turns": 20,
    "handoff_keywords": ["agent", "representative"],
    "voice_id": "11labs-Jenny",
    "language": "en-US",
    "inbox": {
        "mode": "handoff",
        "intent_threshold": "hot",
        "suppress_keywords": ["stop", "wrong number"]
    },
    "sms": {
        "tone": "friendly",
        "creativity": "medium",
        "guardrails": ["Never quote a price", "Don't give legal advice"],
        "max_length": 320,
        "knowledge": "<string>",
        "handoff_on_low_confidence": True,
        "handoff_after_turns": 6,
        "handoff_on_negative": True,
        "handoff_message": "<string>",
        "reply_delay_min_sec": 2,
        "reply_delay_max_sec": 8,
        "max_replies_per_day": 10,
        "capture_fields": ["email", "zip"],
        "link_domain_id": "<string>",
        "conversion_keywords": ["yes", "interested"],
        "conversion_on_agent_goal": True,
        "followup_enabled": True,
        "followup_count": 2,
        "followup_delay_hours": 24,
        "quiet_start_hour": 21,
        "quiet_end_hour": 8,
        "quiet_tz": "America/New_York"
    },
    "voice": {
        "voice_id": "11labs-Jenny",
        "language": "en-US",
        "end_call": True,
        "speed": 1,
        "temperature": 1,
        "volume": 1,
        "responsiveness": 1,
        "interruption_sensitivity": 1,
        "enable_backchannel": False,
        "backchannel_frequency": 0.8,
        "reminder_trigger_ms": 10000,
        "end_call_after_silence_ms": 600000,
        "max_call_duration_ms": 3600000,
        "ambient_sound": "call-center",
        "boosted_keywords": ["Astrasend", "tadalafil"],
        "model_temperature": 0.7,
        "voicemail_message": "<string>"
    }
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.patch(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PATCH',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    name: 'Debt-relief qualifier',
    system_prompt: 'You are a friendly assistant qualifying debt-relief leads…',
    channel: 'sms',
    status: 'active',
    goal: 'Book a call with a specialist',
    greeting: 'Hi {first_name}! Quick question —',
    model: '<string>',
    max_turns: 20,
    handoff_keywords: ['agent', 'representative'],
    voice_id: '11labs-Jenny',
    language: 'en-US',
    inbox: {
      mode: 'handoff',
      intent_threshold: 'hot',
      suppress_keywords: ['stop', 'wrong number']
    },
    sms: {
      tone: 'friendly',
      creativity: 'medium',
      guardrails: ['Never quote a price', 'Don\'t give legal advice'],
      max_length: 320,
      knowledge: '<string>',
      handoff_on_low_confidence: true,
      handoff_after_turns: 6,
      handoff_on_negative: true,
      handoff_message: '<string>',
      reply_delay_min_sec: 2,
      reply_delay_max_sec: 8,
      max_replies_per_day: 10,
      capture_fields: ['email', 'zip'],
      link_domain_id: '<string>',
      conversion_keywords: ['yes', 'interested'],
      conversion_on_agent_goal: true,
      followup_enabled: true,
      followup_count: 2,
      followup_delay_hours: 24,
      quiet_start_hour: 21,
      quiet_end_hour: 8,
      quiet_tz: 'America/New_York'
    },
    voice: {
      voice_id: '11labs-Jenny',
      language: 'en-US',
      end_call: true,
      speed: 1,
      temperature: 1,
      volume: 1,
      responsiveness: 1,
      interruption_sensitivity: 1,
      enable_backchannel: false,
      backchannel_frequency: 0.8,
      reminder_trigger_ms: 10000,
      end_call_after_silence_ms: 600000,
      max_call_duration_ms: 3600000,
      ambient_sound: 'call-center',
      boosted_keywords: ['Astrasend', 'tadalafil'],
      model_temperature: 0.7,
      voicemail_message: '<string>'
    }
  })
};

fetch('https://api.verbose.cx/v1/agents/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.verbose.cx/v1/agents/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PATCH",
  CURLOPT_POSTFIELDS => json_encode([
    'name' => 'Debt-relief qualifier',
    'system_prompt' => 'You are a friendly assistant qualifying debt-relief leads…',
    'channel' => 'sms',
    'status' => 'active',
    'goal' => 'Book a call with a specialist',
    'greeting' => 'Hi {first_name}! Quick question —',
    'model' => '<string>',
    'max_turns' => 20,
    'handoff_keywords' => [
        'agent',
        'representative'
    ],
    'voice_id' => '11labs-Jenny',
    'language' => 'en-US',
    'inbox' => [
        'mode' => 'handoff',
        'intent_threshold' => 'hot',
        'suppress_keywords' => [
                'stop',
                'wrong number'
        ]
    ],
    'sms' => [
        'tone' => 'friendly',
        'creativity' => 'medium',
        'guardrails' => [
                'Never quote a price',
                'Don\'t give legal advice'
        ],
        'max_length' => 320,
        'knowledge' => '<string>',
        'handoff_on_low_confidence' => true,
        'handoff_after_turns' => 6,
        'handoff_on_negative' => true,
        'handoff_message' => '<string>',
        'reply_delay_min_sec' => 2,
        'reply_delay_max_sec' => 8,
        'max_replies_per_day' => 10,
        'capture_fields' => [
                'email',
                'zip'
        ],
        'link_domain_id' => '<string>',
        'conversion_keywords' => [
                'yes',
                'interested'
        ],
        'conversion_on_agent_goal' => true,
        'followup_enabled' => true,
        'followup_count' => 2,
        'followup_delay_hours' => 24,
        'quiet_start_hour' => 21,
        'quiet_end_hour' => 8,
        'quiet_tz' => 'America/New_York'
    ],
    'voice' => [
        'voice_id' => '11labs-Jenny',
        'language' => 'en-US',
        'end_call' => true,
        'speed' => 1,
        'temperature' => 1,
        'volume' => 1,
        'responsiveness' => 1,
        'interruption_sensitivity' => 1,
        'enable_backchannel' => false,
        'backchannel_frequency' => 0.8,
        'reminder_trigger_ms' => 10000,
        'end_call_after_silence_ms' => 600000,
        'max_call_duration_ms' => 3600000,
        'ambient_sound' => 'call-center',
        'boosted_keywords' => [
                'Astrasend',
                'tadalafil'
        ],
        'model_temperature' => 0.7,
        'voicemail_message' => '<string>'
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.verbose.cx/v1/agents/{id}"

	payload := strings.NewReader("{\n  \"name\": \"Debt-relief qualifier\",\n  \"system_prompt\": \"You are a friendly assistant qualifying debt-relief leads…\",\n  \"channel\": \"sms\",\n  \"status\": \"active\",\n  \"goal\": \"Book a call with a specialist\",\n  \"greeting\": \"Hi {first_name}! Quick question —\",\n  \"model\": \"<string>\",\n  \"max_turns\": 20,\n  \"handoff_keywords\": [\n    \"agent\",\n    \"representative\"\n  ],\n  \"voice_id\": \"11labs-Jenny\",\n  \"language\": \"en-US\",\n  \"inbox\": {\n    \"mode\": \"handoff\",\n    \"intent_threshold\": \"hot\",\n    \"suppress_keywords\": [\n      \"stop\",\n      \"wrong number\"\n    ]\n  },\n  \"sms\": {\n    \"tone\": \"friendly\",\n    \"creativity\": \"medium\",\n    \"guardrails\": [\n      \"Never quote a price\",\n      \"Don't give legal advice\"\n    ],\n    \"max_length\": 320,\n    \"knowledge\": \"<string>\",\n    \"handoff_on_low_confidence\": true,\n    \"handoff_after_turns\": 6,\n    \"handoff_on_negative\": true,\n    \"handoff_message\": \"<string>\",\n    \"reply_delay_min_sec\": 2,\n    \"reply_delay_max_sec\": 8,\n    \"max_replies_per_day\": 10,\n    \"capture_fields\": [\n      \"email\",\n      \"zip\"\n    ],\n    \"link_domain_id\": \"<string>\",\n    \"conversion_keywords\": [\n      \"yes\",\n      \"interested\"\n    ],\n    \"conversion_on_agent_goal\": true,\n    \"followup_enabled\": true,\n    \"followup_count\": 2,\n    \"followup_delay_hours\": 24,\n    \"quiet_start_hour\": 21,\n    \"quiet_end_hour\": 8,\n    \"quiet_tz\": \"America/New_York\"\n  },\n  \"voice\": {\n    \"voice_id\": \"11labs-Jenny\",\n    \"language\": \"en-US\",\n    \"end_call\": true,\n    \"speed\": 1,\n    \"temperature\": 1,\n    \"volume\": 1,\n    \"responsiveness\": 1,\n    \"interruption_sensitivity\": 1,\n    \"enable_backchannel\": false,\n    \"backchannel_frequency\": 0.8,\n    \"reminder_trigger_ms\": 10000,\n    \"end_call_after_silence_ms\": 600000,\n    \"max_call_duration_ms\": 3600000,\n    \"ambient_sound\": \"call-center\",\n    \"boosted_keywords\": [\n      \"Astrasend\",\n      \"tadalafil\"\n    ],\n    \"model_temperature\": 0.7,\n    \"voicemail_message\": \"<string>\"\n  }\n}")

	req, _ := http.NewRequest("PATCH", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.patch("https://api.verbose.cx/v1/agents/{id}")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"name\": \"Debt-relief qualifier\",\n  \"system_prompt\": \"You are a friendly assistant qualifying debt-relief leads…\",\n  \"channel\": \"sms\",\n  \"status\": \"active\",\n  \"goal\": \"Book a call with a specialist\",\n  \"greeting\": \"Hi {first_name}! Quick question —\",\n  \"model\": \"<string>\",\n  \"max_turns\": 20,\n  \"handoff_keywords\": [\n    \"agent\",\n    \"representative\"\n  ],\n  \"voice_id\": \"11labs-Jenny\",\n  \"language\": \"en-US\",\n  \"inbox\": {\n    \"mode\": \"handoff\",\n    \"intent_threshold\": \"hot\",\n    \"suppress_keywords\": [\n      \"stop\",\n      \"wrong number\"\n    ]\n  },\n  \"sms\": {\n    \"tone\": \"friendly\",\n    \"creativity\": \"medium\",\n    \"guardrails\": [\n      \"Never quote a price\",\n      \"Don't give legal advice\"\n    ],\n    \"max_length\": 320,\n    \"knowledge\": \"<string>\",\n    \"handoff_on_low_confidence\": true,\n    \"handoff_after_turns\": 6,\n    \"handoff_on_negative\": true,\n    \"handoff_message\": \"<string>\",\n    \"reply_delay_min_sec\": 2,\n    \"reply_delay_max_sec\": 8,\n    \"max_replies_per_day\": 10,\n    \"capture_fields\": [\n      \"email\",\n      \"zip\"\n    ],\n    \"link_domain_id\": \"<string>\",\n    \"conversion_keywords\": [\n      \"yes\",\n      \"interested\"\n    ],\n    \"conversion_on_agent_goal\": true,\n    \"followup_enabled\": true,\n    \"followup_count\": 2,\n    \"followup_delay_hours\": 24,\n    \"quiet_start_hour\": 21,\n    \"quiet_end_hour\": 8,\n    \"quiet_tz\": \"America/New_York\"\n  },\n  \"voice\": {\n    \"voice_id\": \"11labs-Jenny\",\n    \"language\": \"en-US\",\n    \"end_call\": true,\n    \"speed\": 1,\n    \"temperature\": 1,\n    \"volume\": 1,\n    \"responsiveness\": 1,\n    \"interruption_sensitivity\": 1,\n    \"enable_backchannel\": false,\n    \"backchannel_frequency\": 0.8,\n    \"reminder_trigger_ms\": 10000,\n    \"end_call_after_silence_ms\": 600000,\n    \"max_call_duration_ms\": 3600000,\n    \"ambient_sound\": \"call-center\",\n    \"boosted_keywords\": [\n      \"Astrasend\",\n      \"tadalafil\"\n    ],\n    \"model_temperature\": 0.7,\n    \"voicemail_message\": \"<string>\"\n  }\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.verbose.cx/v1/agents/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"name\": \"Debt-relief qualifier\",\n  \"system_prompt\": \"You are a friendly assistant qualifying debt-relief leads…\",\n  \"channel\": \"sms\",\n  \"status\": \"active\",\n  \"goal\": \"Book a call with a specialist\",\n  \"greeting\": \"Hi {first_name}! Quick question —\",\n  \"model\": \"<string>\",\n  \"max_turns\": 20,\n  \"handoff_keywords\": [\n    \"agent\",\n    \"representative\"\n  ],\n  \"voice_id\": \"11labs-Jenny\",\n  \"language\": \"en-US\",\n  \"inbox\": {\n    \"mode\": \"handoff\",\n    \"intent_threshold\": \"hot\",\n    \"suppress_keywords\": [\n      \"stop\",\n      \"wrong number\"\n    ]\n  },\n  \"sms\": {\n    \"tone\": \"friendly\",\n    \"creativity\": \"medium\",\n    \"guardrails\": [\n      \"Never quote a price\",\n      \"Don't give legal advice\"\n    ],\n    \"max_length\": 320,\n    \"knowledge\": \"<string>\",\n    \"handoff_on_low_confidence\": true,\n    \"handoff_after_turns\": 6,\n    \"handoff_on_negative\": true,\n    \"handoff_message\": \"<string>\",\n    \"reply_delay_min_sec\": 2,\n    \"reply_delay_max_sec\": 8,\n    \"max_replies_per_day\": 10,\n    \"capture_fields\": [\n      \"email\",\n      \"zip\"\n    ],\n    \"link_domain_id\": \"<string>\",\n    \"conversion_keywords\": [\n      \"yes\",\n      \"interested\"\n    ],\n    \"conversion_on_agent_goal\": true,\n    \"followup_enabled\": true,\n    \"followup_count\": 2,\n    \"followup_delay_hours\": 24,\n    \"quiet_start_hour\": 21,\n    \"quiet_end_hour\": 8,\n    \"quiet_tz\": \"America/New_York\"\n  },\n  \"voice\": {\n    \"voice_id\": \"11labs-Jenny\",\n    \"language\": \"en-US\",\n    \"end_call\": true,\n    \"speed\": 1,\n    \"temperature\": 1,\n    \"volume\": 1,\n    \"responsiveness\": 1,\n    \"interruption_sensitivity\": 1,\n    \"enable_backchannel\": false,\n    \"backchannel_frequency\": 0.8,\n    \"reminder_trigger_ms\": 10000,\n    \"end_call_after_silence_ms\": 600000,\n    \"max_call_duration_ms\": 3600000,\n    \"ambient_sound\": \"call-center\",\n    \"boosted_keywords\": [\n      \"Astrasend\",\n      \"tadalafil\"\n    ],\n    \"model_temperature\": 0.7,\n    \"voicemail_message\": \"<string>\"\n  }\n}"

response = http.request(request)
puts response.read_body

{
  "ok": true,
  "agent": {
    "id": "a9c1f0d2-...",
    "name": "Debt-relief qualifier",
    "channel": "sms",
    "status": "active",
    "system_prompt": "<string>",
    "goal": "<string>",
    "greeting": "<string>",
    "max_turns": 20,
    "handoff_keywords": [
      "<string>"
    ],
    "voice_id": "<string>",
    "voice": {
      "voice_id": "11labs-Jenny",
      "language": "en-US",
      "end_call": true,
      "speed": 1,
      "temperature": 1,
      "volume": 1,
      "responsiveness": 1,
      "interruption_sensitivity": 1,
      "enable_backchannel": false,
      "backchannel_frequency": 0.8,
      "reminder_trigger_ms": 10000,
      "end_call_after_silence_ms": 600000,
      "max_call_duration_ms": 3600000,
      "ambient_sound": "call-center",
      "boosted_keywords": [
        "Astrasend",
        "tadalafil"
      ],
      "model_temperature": 0.7,
      "voicemail_message": "<string>"
    },
    "sms": {
      "tone": "friendly",
      "creativity": "medium",
      "guardrails": [
        "Never quote a price",
        "Don't give legal advice"
      ],
      "max_length": 320,
      "knowledge": "<string>",
      "handoff_on_low_confidence": true,
      "handoff_after_turns": 6,
      "handoff_on_negative": true,
      "handoff_message": "<string>",
      "reply_delay_min_sec": 2,
      "reply_delay_max_sec": 8,
      "max_replies_per_day": 10,
      "capture_fields": [
        "email",
        "zip"
      ],
      "link_domain_id": "<string>",
      "conversion_keywords": [
        "yes",
        "interested"
      ],
      "conversion_on_agent_goal": true,
      "followup_enabled": true,
      "followup_count": 2,
      "followup_delay_hours": 24,
      "quiet_start_hour": 21,
      "quiet_end_hour": 8,
      "quiet_tz": "America/New_York"
    },
    "inbox": {
      "mode": "handoff",
      "intent_threshold": "hot",
      "suppress_keywords": [
        "stop",
        "wrong number"
      ]
    },
    "created_at": "2026-09-01T14:12:00Z"
  }
}

{
  "ok": false,
  "error": "list_id is required"
}

{
  "ok": false,
  "error": "Invalid or missing API key"
}

{
  "ok": false,
  "error": "This API key cannot create and edit.",
  "required_scope": "write"
}

{
  "ok": false,
  "error": "Not found"
}